Process Mining
Process Mining
What Process Mining Is
Process Mining is a data-driven process analysis technique that objectively analyzes and monitors business processes based on digital “event logs.” These log files are automatically generated by IT systems that record the execution of processes (such as ERP, CRM, or HR systems). By analyzing this data, we can see how processes run in daily practice rather than how people think they do.
What The Importance Is
Business performance depends on the real behavior of your day-to-day operations. To effectively manage and improve this performance, you need transparent, data-driven insights into actual workflow execution. Traditional methods—like Brown Paper process mapping or standard BPM tools—often provide a partial or idealized view of how processes should function. In contrast, Process Mining delivers a complete, evidence-based perspective, showing precisely how tasks unfold within your organization. This true-to-life visualization empowers companies to pinpoint inefficiencies, drive workflow optimization, and integrate advanced RPA or IDP solutions for lasting improvements. By harnessing the power of Process Mining, businesses gain a competitive edge, fuel operational excellence, and confidently move forward in their digital transformation journey.
What Process Mining Can Do
Reveal Hidden Bottlenecks
● Pinpoint Workflow Inefficiencies: Process Mining provides a clear visualization of end-to-end processes, helping you spot slowdowns and inefficiencies.● Identify Automation Opportunities: Uncover tasks ideal for Robotic Process Automation (RPA) or Intelligent Document Processing (IDP).● Reduce Manual Work: Streamline repetitive tasks to save time, lower costs, and optimize overall workflow.
Improve Compliance & Reduce Risk
● Continuous Monitoring: Track real-time data to ensure processes adhere to industry regulations and internal policies.● Audit-Ready Documentation: Automatically generate and store detailed process logs for quicker, more accurate audits.● Fewer Compliance Breaches: Proactively detect anomalies and correct issues before they escalate into costly violations.
Enhance Resource Allocation
● Optimize Workforce Utilization: Identify underused staff or departments and redistribute tasks to improve productivity.● Eliminate Redundant Processes: Detect duplicated efforts or unnecessary steps, freeing up resources for higher-value tasks.● Cut Operational Costs: Focus spending on areas that deliver the greatest return on investment, improving your bottom line.
Deliver Data-Driven Insights
● Real-Time Dashboards: Access up-to-the-minute analytics that highlights process performance and bottlenecks.● Evidence-Based Decision-Making: Use data to validate strategic initiatives, ensuring more effective process improvements.● Pinpoint Automation Potential: Identify where RPA or IDP can be added for faster, more reliable workflows.
Facilitate Continuous Improvement
● Ongoing Workflow Refinements: Leverage Process Mining insights to implement incremental changes that drive sustained improvement.● Key Performance Indicators (KPIs): Monitor clear metrics (e.g., cycle times, error rates) and benchmark progress over time.● Adapt to Market Changes: React quickly to evolving business conditions and maintain a competitive edge.
Accelerate Digital Transformation
● Streamlined End-to-End Operations: Break down silos between departments to achieve a unified, efficient environment.● Seamless Technology Integration: Combine Process Mining with other automation tools like RPA and IDP for enhanced results.● Foster Innovation: Free up resources to experiment with new ideas, products, and services, driving continuous innovation.
What Process Mining Delivers: Key Examples
Shorter Order Cycle Time and Better Asset Utilization
● Real-Time Order Control: Prevent orders from starting too early or too late, reducing idle time and bottlenecks.● Accurate Raw Material Management: Verify availability before production begins to minimize disruptions and delays.● Quick Adjustments via Early Warnings: Leverage Process Mining insights for timely planning tweaks when deviations occur.● Improved Collaboration: Strengthen supplier and customer relationships by staying on schedule and communicating effectively.● Higher Profitability & Lower Working Capital: Optimize workflows to reduce operational costs and improve margins.
Improved Quality Management and Reduced “Cost of Poor Quality”
● Enhanced Activity-Based Costing: With Process Mining insights, allocate resources accurately and pinpoint inefficiencies driving up costs.● Optimized Inventory Profile: Eliminate overstocking or shortages by monitoring real-time stock levels, lowering inventory costs, and boosting workflow optimization.● On-Time Supplier Payments: Strengthen relationships by automating invoice processing and ensuring precise, punctual payments.● Timely Invoicing & Collections: Send invoices promptly, follow up effectively, and maintain a healthier cash flow.
Continuous Improvement in Action
● Real-Time Optimization: Use Process Mining insights to identify and address bottlenecks, driving ongoing workflow optimization.● Better Conformance & Compliance: Compare actual process data against regulations to maintain high standards and minimize risk.● RPA Readiness & Digital Operating Model: Pinpoint automation opportunities for Robotic Process Automation (RPA) and streamline digital initiatives.● Smoother ERP Implementations: Leverage process insights to reduce disruptions and accelerate digital transformation when launching new ERP systems.